Tonight we hosted the family show, Monster Jam. To be honest, I was not quite sure what to expect but I was pleasantly surprised at what a fun show it was. When I arrived at the arena, Christy shared the Monster Jam data sheet; a document that is sent out by the event staff that outlines every single detail about the show. Information ranged from doors open, show length, and ticket information to full operational details, IT/AV specifications, and merchandise. The full document can be found here. We had 16 suite rentals tonight and approximately 3,500 attendees. When someone purchases a suite, they receive free tickets to the men’s and women’s basketball games and have the option to purchase tickets for the family shows. The owned suites are held until approximately 10 days out from the event and if tickets are not purchased at that point (and Christy confirms they will not be purchasing any), she can sell the suite to other guests. There were only three suites that were rented tonight by other people. Tomorrow night is set to be much busier, with 21 suites occupied. Below is the arena map from tonight’s set up. I was warned about the sound of this show, but I was not prepared for how loud it truly was! Vendors were selling heavy duty noise cancelling headphones and ear plugs but it was very intense! The air quality was an issue that was addressed earlier in the day by the Fire Marshall, who stated that the person on the tour who monitored air flow in the venues needed to start checking the quality much earlier than they had originally planned. The show was very interactive and the suite holders were very happy with all their catering needs that were met. It took a while for the arena to close down after the show because the tour offered an autograph session to everyone who wanted one. So instead of the line closing down after a certain time frame, it stay open until every last guest had gotten their autograph; a small detail that leaves a lasting impact on brand reputation and loyalty.
Here are some pictures from tonight and I’m looking forward to the second (and last show) tomorrow night!
0 Comments
Leave a Reply. |